<Target facilities> Facilities in Japan listed in the hotel list on the Toyoko Inn official website

Service provider name	Toyoko Inn Co., Ltd.
URL	Business information https://www.toyoko-inn.co.jp Toyoko Inn Official Homepage (Accommodation Reservations) https://www.toyoko-inn.com
location	1-7-4 Shin-Kamata, Ota-ku, Tokyo 144-0054
Representatives name	Representative Executive Officer and President   Maiko Kuroda
contact address	TEL. 03-5703-1045(representative) For contact information for each facility, please check the hotel list on the Toyoko Inn official website.
consideration for services	The details vary depending on the accommodation facility and accommodation plan, so please check the details page for each facility and the details page for each accommodation plan on the Toyoko Inn official website. The prices displayed on the Toyoko Inn official website include accommodation fees, consumption tax, and accommodation tax for facilities in areas subject to accommodation tax.
Necessary fees other than the consideration for services	Tourist tax: Some facilities are subject to a tourist tax set by the local government. Parking fee: The presence or absence of a parking lot and the parking fee when using the parking lot vary depending on the facility. For details, please check the details page of each facility on the Toyoko Inn official website. Additional services: Additional charges will be incurred for VOD charges, telephone charges, and self-cloak charges applied through the guest room TV.
How to apply	Please apply from the details page of each facility on the Toyoko Inn official website.
Application period	Toyoko Inn Club Card Members and Toyoko Inn Club Corporate Business Members can apply from 6 months in advance, and the general public can apply from 5 months in advance until the day of their stay. However, once the vacancies are full, we will stop accepting applications. Please note that the application period may vary depending on the accommodation plan, etc., so please check the details page of each accommodation plan for details.
Reservation time	If you apply on the Toyoko Inn official website, your reservation will be confirmed when the reservation completion information is displayed on your browser.
Timing of provision of services	Valid from the time of check-in to the time of check-out during the period of stay for which the reservation was made. Check-in time is 3:00 PM for Toyoko Inn Club Card Members and Toyoko Inn Club Corporate Members, 4:00 PM for the general public, and check-out time is 10:00 AM. Please note that check-in and check-out times may differ depending on the accommodation plan, etc., so please check the details page of each accommodation plan and the reservation page for details.
Timing and method of payment of consideration for services	Advance payment at the time of reservation: Payment will be made by credit card at the time of reservation. On-site payment: Payment can be made by cash, credit card, or smartphone QR code at check-in or check-out.
About cancellation	If you cancel after 4pm on the day of your stay, you will be charged a cancellation fee of 100% of your stay. For group reservations, 10% of the accommodation fee will be charged from 7 days before the accommodation date, 30% of the accommodation fee from 2 to 6 days before the accommodation date, 50% of the accommodation fee from the day before the accommodation date, and 100% of the accommodation price from the day of the accommodation date. % cancellation fee will be charged. Please note that depending on your accommodation plan, cancellation fees other than those listed above may be applied. In that case, that will take priority, so please check the display on each accommodation plan details page and reservation page.
About refunds	Due to the nature of the service, refunds cannot be made after use. If you cancel your reservation before use and have already paid by credit card, we will refund your money through your credit card company.